Tips & Tricks
Helpful hints on how to use some of SmarterPath's key features.
Which Jive environments and versions are supported? Please see the Pokeshot Product Matrix. How do I install it? Upload the add-on zip via the Add-Ons me...
Tue, 26 Nov, 2019 at 3:45 PM
What are the content/upload size limit and total limit for hosting? 2 GB for individual files, no hard limit for overall storage. Each customer has 1 ter...
Wed, 31 Oct, 2018 at 3:50 PM
How does SmarterPath count a user? If the user opened the Add-On SmarterPath once or if a user gets assigned to a Path. Do users have a separate SmarterPa...
Fri, 25 Aug, 2017 at 2:22 PM
SmarterPath users are created when a Jive user actually opens the SmarterPath app (add-on), for the first time (i.e. not when a Jive user is created), or wh...
Fri, 28 Feb, 2020 at 8:03 PM
What SCORM version should I use? SCORM 1.2 or 2004. Is TinCan supported? Yes. Is there a preview mode to check work? By default, Path is first publishe...
Fri, 25 Aug, 2017 at 2:38 PM
One of the reasons why we use "path" and not "course" to label a learning experience is because it implies an on-going journey rather th...
Mon, 6 Nov, 2017 at 7:29 PM
While adopting online and social learning strategies requires an investment in technology, there are several areas where SmarterPath can help you to generat...
Mon, 6 Nov, 2017 at 7:40 PM
You don't need us to tell you that the recruiting process is costly! Once you've hired the right person there are at least two things that you wan...
Mon, 6 Nov, 2017 at 7:48 PM
There are many integration points between SmarterPath and your community. Features like the app-mention or the Enablement Journey or linking a path to a gro...
Mon, 6 Nov, 2017 at 7:49 PM
App mention concept App mention a Step App mention a Path Who can app mention a Step? The purpose of app mentioning a Step is to share a piece of content t...
Wed, 13 Jun, 2018 at 12:54 PM