To generate the HAR file for Chrome:
- Go to the page on which you are experiencing the issue.
- Select More tools > Developer Tools.
- Select the Network tab.
- Look for a round 'record' button in the upper left corner of the tab, and make sure it's red. If it is grey, click on it to start the Network recording log (Ctrl+E).
- Check the Preserve log box.
- Click the Clear button to clear out any existing logs from the Network tab.
- Reproduce the issue that you were experiencing.
- Under the Name column, right-click on any network request within the grid, select Save all as HAR with Content.
- Save the file.
To generate the HAR file for Firefox:
- Go to the page on which you are experiencing the issue.
- Select the Firefox menu at the top-right of your browser window.
- Select Web Developer > Network.
- Click the Network tab in the panel that opens up.
- Reproduce the activity that was causing the issue in the browser.
- Right-click anywhere within the grid of network requests, and select Save All As HAR.
- Save the file.
To generate the HAR file for Internet Explorer:
- Go to the page where the issue is occurring.
- Press F12 on your keyboard (or click the gear icon > F12 Developer Tools)
- Click the Network tab.
- Reproduce the issue that you were experiencing before, while the network requests are being recorded.
- Once done, click the Save button.
- Save the file.
To generate the HAR file for Safari:
- Click on the Develop drop-down menu, and then select Show Web Inspector. If you don’t see the Develop drop-down menu in the menu bar, choose Safari > Preferences, click Advanced, then select Show Develop menu in menu bar.
- Select the Network tab.
- Reproduce the issue.
- Click the download Web Archive icon.
- Save the file.