First, please always consult the Help / Support Section within SmartKnowledgeHub, in order to access the latest and most complete information.
- In relation to the Web, or 'front-end' part of the application (https://smart.knowledgehub.cloud), please refer to the Help videos that are available in the main menu on the left, under 'How To Videos' or click here for the English Version (https://smart.knowledgehub.cloud/content/873236bd-c33d-43d4-8239-90313b1f0ac1). Or here find the German Version (https://smart.knowledgehub.cloud/content/201e0fa4-98cb-4f30-b1ca-3b7b495f7f68 ).
- In relation to the Portal, or 'back-end' of the application (for Administrators; https://portal.knowledgehub.cloud), please find extensive supporting documentation by clicking on the 'Documentation' icon in the top right of the screen, or simply manually navigate to the site here: https://docs.knowledgehub.cloud/en/welcome.html.
Also, please be sure to look out for additional information that is published in harmony with information on Releases (i.e. product updates), that you will also find within the SmartKnowledgeHub section of this site!
Last but not least, as always: should you require further assistance, please do not hesitate to reach out to us by opening up a Support Case. You can do so here: https://support.pokeshot-smz.com/support/tickets/new.